FAQ

1. How can I contact customer service?
You can reach us at sale@deymarolin.shop or by phone at +1 606-609-7090. Our support team is available Monday–Friday and usually responds within 24–48 hours.

2. Do you offer free shipping?
Yes! We offer free shipping on all orders over $118.

3. What are your shipping options?

  1. Standard Shipping: $13 (5–10 business days)
  2. Expedited Shipping: $22 (2–5 business days)

4. Can I track my order?
Yes. Once your order ships, you’ll receive a confirmation email with tracking details.

5. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging.

6. How long does a refund take?
Refunds are typically processed within 5–7 business days once the return is received and inspected.

7. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express, Discover) and digital payments such as Apple Pay and Google Pay.